Deaf Counseling Center Review by Therapist Kasia

Advertising Disclosure 

Deaf Counseling Center is a Deaf-owned psychological and counseling service center.

Deaf Counseling Center’s approach to therapy is primarily existential-humanistic and deaf-centered in orientation.

They make it clear that they are conscious of how Deaf people live their lives and how it is shaped by their experiences and identities as members of this linguistic and cultural minority.

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How to Sign Up for DeafCounseling?

While it has a well-designed and information-filled website, sadly, Deaf Counseling does not allow for sign-ups online via its website. If you want to sign-up and get support and therapy, you will have to visit the center. Another option is to send them an e-mail at [email protected] or via videophone on the number listed on their website.

After you contact them, they will ask you a few questions about the therapy you need. The questions will also include some personal questions, so they can form a better picture of you as a person so that they can provide better help. These questions will also help them match you with the best therapist for your case and personality. At that part, you can ask any questions about the service, including times, availability, and insurance coverage. You will be happy to know that DeafCounseling accepts insurance, so make sure to check that out.

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About Deaf Counseling Counselors/Therapists

DeafCounseling is founded by Dr. McCullough, who holds a Ph.D. in clinical psychology, an MA in Mental Health Counseling, as well as an MA in Psychology. Dr. McCullough is Deaf and a member of the LGBTQ community. Therefore, you can expect understanding and acceptance, regardless of your sexual orientation.

According to a poll that included 1000 deaf people, 85% of them preferred their therapist or counselor to be deaf as well, rather than having a hearing one. That shows that deaf people overwhelmingly want to work with a deaf counselor. That is because they feel that a deaf counselor will understand their experience, their problems, and way of life more than a hearing therapist. Therefore, since DeafCounseling is based around Deaf people and for Deaf people, all the therapists are deaf and will communicate with you via ASL.

All the therapists on the platform are well-trained professionals who are licensed and experienced. Communication is what therapy revolves around. Therefore, there is no judgment here, and you can be completely honest with your therapist. All therapists are trained to be able to handle any situation. At any given time, and for absolutely any reason, you will have the option to change your therapist. It is essential to do that if you feel uncomfortable for any reason or do not feel that connection that should exist between you and your counselor.

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How it Works?

Deaf Counseling Center offers plenty of services to the deaf community. The platform has a lot of emphasis on the relationship between you and your therapist. They encourage awareness of the internal self and facilitate recovering what was lost or even forgotten. They aim, through therapy, to help you explore your understanding of your problems and experiment with alternative ways of reacting or behaving in your everyday life. Some, but not all, of the therapy topics that DeafCounseling can help you with are:

  • Depression, anxiety, and grief
  • LGBT related issues
  • Deaf identity
  • Parenting and family-related topics
  • Life Transitions

After you book and register, whether via e-mail or at the center itself, you will be ready to receive the help that you need. DeafCounseling lets you attend the sessions face-to-face at its center. On the other hand, if you do not go all the way to the center, there are two different options. You can communicate via Videophone or use the web-based session option.

In terms of medications, while DeafCounseling’s professional and licensed therapists can prescribe meds, but it is not always the first option. Many people in the mental healthcare industry tend to give their patients meds quickly. At DeafCounseling, the therapists will explore every option and use medications as a last resort, and even then, it is monitored to make sure you are getting the best out of it.

When it comes to the number of sessions, it differs from one person to another. It depends on your needs, your progress, and your availability. The therapist will work out with you to figure out what is best for you. It can be once a week or two times a week until your case becomes clearer, depending on your progress. You can also meet with your therapist as often as you need; it is something that you can discuss in detail with your therapist. You can also send your therapist an e-mail if you have an emergency and need quick advice. You can expect to get a prompt response.

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DeafCounseling is 100% confidential and offers a HIPAA-compliant therapy and counseling service. All the sessions are protected by state and federal laws, and even internet-based and videophone services and platforms are 100% HIPAA compliant. Since the deaf community is much tighter and smaller than the hearing community, you can easily run into your therapist in real life. Therefore, to maintain privacy, it is a common practice to discuss with your therapist how you want to handle unexpected public encounters.

All therapists are members of the APA (American Psychological Association) and the ACC (American Counseling Associations). That means that they follow all the Standards of Practice and Code of Ethics. These would require the therapists to protect the privacy and confidentiality of all communications with their patients. Therefore, you are guaranteed the safety and protection of your information. The only exception is when the therapist feels that there is an imminent and clear danger, whether to you or someone else. Also, if the therapist is required by law, they must disclose the needed information. Of course, whenever possible, DeafCounseling will inform you that such data has been disclosed.

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How much does Deaf Counseling Cost?

DeafCounseling aims to provide an affordable therapy service, so it can be accessible to everyone who needs it. In its effort to be affordable, DeafCounseling participates in several insurance plans, which means that your sessions at DeafCounseling can be covered by insurance. With insurance, you can get a diagnosis, and the platform recognizes and supports your preference if you wish to opt in or out of any insurance options. Some of the accepted insurance carriers include MBS, Gallaudet, GEHA, Humana, and Harvard Pilgrim Health.

DeafCounseling also offers pro bono as well as sliding scale options. You will have to apply to that program so you can get the rate that you can afford. It can also offer sessions that can be covered by your employer’s EAP (Employee Assistance Programs). Due to the great variations of coverage, programs, and systems, the price of the sessions varies from one person to another. So, there is no one standard price for the service available at DeafCounseling.

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Written by Kasia Ciszewski, LPC on

Kasia is a licensed professional counselor servicing the Charleston area. She helps individuals heal, better understand their emotions, energize & become more aware of their inner strength. She specializes in helping teens, adults and seniors and has been able to regularly achieve impressive results for her clients throughout South Carolina. Instagram - Facebook - Pinterest - Twitter - Linkedin

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