Faithful Counseling Review by Therapist Kasia

Advertising Disclosure 

Faithful Counseling is dedicated to devout Christians who are seeking online therapy.

FaithfulCounseling is owned by Teledoc, the telehealth giant, and was founded back in 2017.

The reputation of Faithful Counseling spread quickly among the Christian community and for a good reason.

One of the primary reasons behind that is that it aims to help people address and deal with their challenges by inviting God into their lives and the therapeutic conversation.

Therefore, the goal is not only to improve your emotional and physical well-being, but also the spiritual state of your mind.


How to Sign Up:

If you made the right choice by joining FaithfulCounseling, all you must do to start the sign-up process is click on the “Get Started” button on the website. It is the 1st step to getting the help that you need, and it starts with a questionnaire. The platform will utilize the background information and data it gathers through the questionnaire to be able to match you with a counselor that will be more likely to provide you with the best care and help. The questions include some personal questions, religious questions, and mental-health-related questions. It includes the following questions:

  • What is your gender, age, and if you are an English speaker?
  • Where do you live?
  • What is your current relationship status?
  • Have you been to therapy before?
  • How would you rate your financial status, sleeping, and eating habits?
  • Are you currently dealing with overwhelming depression, grief, or sadness?
  • When was the last time you considered suicide?
  • What denomination of Christianity do you identify as?

Once you have gone through the questionnaire, you will fill in your banking options and get your membership ready. Then the platform will pair you with a counselor that fits your needs and beliefs and has the set of expertise to help you and provide you with the support you need. You can connect with the therapist in a safe space, which is the virtual office where you will meet. The room is private, and only you and your therapist can enter it. You will be able to communicate with him/her by leaving text messages, video messages, and audio messages.


About FaithfulCounseling Counselors/Therapists:

FaithfulCounseling has an extensive network of professional counselors that have different qualifications and fields of expertise. The counselors on the platform are Christian counselors who are a part of the vast network of licensed professionals who operate on the BetterHelp online platform.

You can rest assured knowing that all the counselors at FaithfulCounseling are licensed professionals that are accredited and trained. In total, there are more than 3000 counselors that you can match with on the platform. They all must possess a minimum of three years of experience and 1000 hours at least of hands-on experience. Additionally, the counselors self-identify as devout Christians, and they must share their testimony with the platform before joining. They also ensure that their beliefs align with the Statement of Faith of FaithfulCounseling. When it comes to credentials, the staff at FaithfulCounseling includes:

  • Marriage and Family Therapists – LMFT
  • Licensed Professional Counselors – LPC
  • Psychologists – PsyD/PhD
  • Clinical Social Workers – LCSW/LMSW

For whatever reason, you can change your counselor if you do not feel comfortable at any time. You can do this seamlessly and without having to answer any questions. Also, whenever you are matched with a counselor, you will be able to review his/her credentials, fields of experience, and a small bio that will give you an idea of who you are going to talk with for support. The bio will also include the opinion of previous clients that the therapist had, which will give more insight into the therapist’s previous work. FaithfulCounseling states that you are going to get matched with a therapist within 24 hours. It takes much less than that, around 5-6 hours.


How it Works:

FaithfulCounseling believes that the goal of therapy is increasing both spiritual and psychological wholeness. They also believe that they can do that by creating the appropriate environment for spiritual and psychological nourishment. They offer that through the convenience and affordability of online counseling. They created a network of more than 3000 counselors who can help believers get the help that they need. FaithfulCounseling understands that every member has their unique preference and approach to incorporating spiritual practices into the process of therapy, and how to invite God into that conversation.

After you finish the questionnaire and sign-up, the platform will use the data to match you with a counselor. Therefore, you should always be as truthful to get matched with a counselor who is best fitted to provide you with the help and support you need. There is a safe space that is restricted to you and your counselor. It will be the virtual office where you and the counselor will meet. It is open 24/7, and you can talk at any time about what you are feeling or ask any questions and seek guidance. You will get a prompt reply from your counselor as well as an email notification when you receive a reply. You can always contact the counselor, as counseling is no longer limited to individually scheduled face-to-face sessions.

On the contrary, through FaithfulCounseling, you can send a text message, an audio message, or a video message at any time to your counselor. So, you can easily choose the method of communication that is convenient for you. You can also schedule live sessions according to your schedule and your counselor’s availability. Through excellent communication, the therapist will be able to help you, understand your problems, and provide you with a way to deal with them. The therapist will approach the problem psychologically and spiritually, which is why FaithfulCounseling offers a unique service, unlike many other online therapy platforms. They will use their expertise to change your behavioral patterns.



FaithfulCounseling values privacy and treats it as a top priority. Therefore, the confidential standards are way above the minimum privacy standards that the law indicates. You can choose to keep your identity completely anonymous, as you do not have to provide your real name or any confidential information. On the other hand, the platform requires you to provide it with an emergency contact person. The counselor will not get access to this information unless you or someone else might be in danger.

FaithfulCounseling also has a “Shred” option next to each message, which will enable you to delete the message entirely from the platform and your account. Also, all the messages between the counselor and you are encrypted using bank-grade 256-bit encryption. They are also scrambled completely.


FaithfulCounseling Cost and Pricing:

FaithfulCounseling managed to strike a balance between affordability and high-quality counseling. It has competitive pricing, especially with office-based therapy sessions that can cost from $100 to $150 per session. At FaithfulCounseling, you will get full-time counseling support for only $65 per week, with a total of $260 per month. Of course, the platform gives you the option to cancel the membership at any time, and you will still get full access to the service for your membership period.

FaithfulCounseling’s primary goal is to help you develop a long-term relationship with the counselors to help you with insight and achieve progress effectively. Therefore, you will always be able to contact your therapist through your private chat box/room. You can communicate via text messages, audio messages, or even video messages. The membership also includes one live session each week (four in total per month) that you can schedule with your therapist.

The platform accepts a wide array of payment options. These options include Credit Cards (MasterCard, Visa Card, Discover, and American Express), as well as PayPal and Google Pay. The payment will be billed automatically every four weeks unless you cancel the membership. If you cannot pay for the therapy, you will be happy to know that FaithfulCounseling provides financial aid. You can see if your case is eligible for financial assistance at the payment page during the sign-up process.


Written by Kasia Ciszewski, LPC on

Kasia is a licensed professional counselor servicing the Charleston area. She helps individuals heal, better understand their emotions, energize & become more aware of their inner strength. She specializes in helping teens, adults and seniors and has been able to regularly achieve impressive results for her clients throughout South Carolina. Instagram - Facebook - Pinterest - Twitter - Linkedin

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