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Pride Counseling Review

PrideCounseling is an online therapy platform that provides counseling to everyone in general and the LGBTQ community in specific. The reason behind the name of the platform and its focus on the LGBTQ community is that they noticed that individuals from the community suffer from mental health problems at an alarming rate. Therefore, they wanted to provide a safe place where they could talk and seek help by making help accessible to everyone. So, if you are dealing with mental health issues, or with your identity, or need to talk to someone, PrideCounseling is here for you.

The platform was launched a few years ago, in 2017. It is a branch of one of the long-established and well-renowned online therapy platforms, BetterHelp. Therefore, this branch specializes in the LGBTQ community, and they are aware of the problems and issues. While they specialize in LGBTQ-related issues, it is not everything they can do. The counselors can also help with any other mental health-related problems that might not be related to LGBTQ. PrideCounseling offers a massive panel of qualified and licensed counselors. It provides a fantastic service that is effective, affordable, and easy to use. So, the bottom line, if you are from the LGBTQ community and suffer from depression, anxiety, or any LGBTQ-related mental health issue, PrideCounseling is here for you.


How to Sign Up:

To help you, PrideCounseling follows a simple sign-up process that will lead you to get the best help you need. Three steps will help you get on the road of self-care and support. You will start the process by clicking on the “Get Started” button on the homepage.

Tell PrideCounseling About Yourself: PrideCounseling accepts people from every gender, identity, and orientation. Therefore, for the platform to know you better and understand your issues, you will have to go through a questionnaire. The questionnaire includes plenty of questions that include:

  • How do you identify yourself?
  • What is your preferred pronoun?
  • What is your sexual orientation?
  • How old are you?
  • What is your relationship status?
  • Have you ever been to therapy?
  • How do you rate your eating habits, sleep, and physical health?
  • Are you currently struggling with depression, sadness, or grief?

These are only some of the questions and information that you will provide. PrideCounseling has a longer list of questions that will help them evaluate your status, view on life and better understand your problems and mental health issues. Once you have finished this step, you will create a login to sign up to the platform and reach the payment page. You will enter your payment option and pay for the membership fee, and you will be ready for the next step.

Get matched with a licensed therapist: The platform will use the data and information you provided to match you with a therapist that fits your needs. The data will help the therapist understand what to expect and be better equipped to help you. You will be able to change the therapist at any time, for any reason. So, if you do not feel comfortable, you can try another therapist easily.

Start Talking: You can now start talking with the therapist you got matched with on PrideCounseling. You will be able to message the therapist at any time (text or audio messaging) and schedule live sessions that fit your schedule.


About PrideCounseling Counselors/Therapists:

PrideCounseling has a great selection of counselors. They are all trained, experienced, and licensed. They include accredited psychologists (PsyD/Ph.D.), marriage and family professional therapists, licensed professional counselors, and clinical social workers. Also, all of the counselors have a Doctorate/Masters degree, and they are fully certified and accredited by the professional board of their respective state. For a therapist to join the list, they need to have at least 1000 hours along with three years of experience. In addition, all counselors specialize in the mental health issues of the LGBTQ community.

Once you have been matched with a professional therapist, PrideCounseling will send you the therapist’s bio. In that bio, the therapist will talk about themself, the licenses they acquired, their qualifications, and their areas of specialty. So, the same way the therapists will know about you beforehand, you will get to know your therapist before talking with them. They will also include the reviews of previous people they treated at PrideCounseling, which will undoubtedly vouch for their technique and ability to provide the needed help and support.

The therapists aim to empower you with the needed knowledge to overcome the problems that you are facing. They can do that in various ways using different techniques, including providing you with simple tasks that can change your conduct and behavioral patterns for the better. They are always there for you, whether you need to discuss a problem, ask a question, or even if you need someone to talk to about your life. PrideCounseling is always there for you, accepting and accessible always.


How it Works:

It is not a secret that the LGBTQ community has been stigmatized for having higher rates of different mental health problems. Not many people would understand how it feels to deal with the disapproving and contemptuous remarks from people, sometimes even from people who are close to you. PrideCounseling understands that and all the other psychological problems that the LGBTQ community faces daily. Therefore, it provides a safe place for professional therapy at an affordable rate. PrideCounseling will do that by matching you with a therapist.

You can get the support and help you need through access to unlimited communication with the therapist in various ways. They include text messaging and audio messages. The package also includes four live sessions that you can schedule with the therapist. Text messaging and audio messaging is available 24/7, and the therapist will reply to you as soon as possible, according to their schedule.

The virtual room is a safe place for you to talk freely and privately with your therapist. You can ask questions, discuss any of your concerns, or explore your behavioral patterns. You can also talk about your fears, worries and ask for advice on dealing with all of that.



PrideCounseling understands the importance of privacy and why some users will need it more than others. Therefore, the online platform has the “Alias” feature. With all the security problems online, many people have concerns about revealing their identity or providing critical personal information. You can use the “Alias” feature to remain completely anonymous. It allows you to take full advantage of the platform without revealing your real name or even revealing your real e-mail account. The chat room between you and the therapist is off-limits to anyone at PrideCounseling, including other therapists. It is a safe space for you and your therapist only.

If that is not enough, you can rest assured as PrideCounseling, like any therapist, is subject to strict federal and local laws, including the HIPAA. So, you can expect the same level of confidentiality and privacy that you will get at any office-based therapist or clinic.

As for security, the platform utilizes high-end 256-bit encryption for the chatbox and the website. It is the same level of security that a financial institution would use. All the databases at PrideCounseling are SSL encrypted and scrambled. So even if the database gets hacked, the data will be useless to anyone. PrideCounseling will never share your information or any of your therapy sessions with a third party. They will only share such information if they are required by law to do so.


PrideCounseling Cost and Pricing:

PrideCounseling has competitive pricing, whether with other online platforms or office-based therapy. Unlike traditional in-office sessions that can cost up to $180 for one session, PrideCounseling has a monthly membership that costs only $65 per week. The flat member fee is billed once a month at the cost of $260. The membership includes everything you might need. It includes unlimited text messaging and audio messaging, as well as one live session per week.

You can pay for that service using most credit cards, including Visa, MasterCard, Discover, and American Express. You can also use the popular e-wallet and alternative banking option, PayPal. Whichever method you pick, the entire process is safe and secured with top encryption systems. The membership will be charged every four weeks automatically unless you cancel the membership. Even if you cancel it, you will still have complete access to the service until the membership period you paid for ends.

PrideCounseling understands that some people might not be able to afford help, but they genuinely need it. Therefore, if you cannot pay for it, you might be eligible to receive financial aid. You will find that option during the sign-up process on the payment page.


Written by Kasia Ciszewski, LPC on

Kasia is a licensed professional counselor servicing the Charleston area. She helps individuals heal, better understand their emotions, energize & become more aware of their inner strength. She specializes in helping teens, adults and seniors and has been able to regularly achieve impressive results for her clients throughout South Carolina. Instagram - Facebook - Pinterest - Twitter - Linkedin

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