Teen Counseling Review by Therapist Kasia

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TeenCounseling is an online platform that gives parents the ability to find counselors for their teen children, and for teens to get the effective help that they need. Whether you are a teen or a parent, you can get help for your teen child or yourself, simply and efficiently. The platform holds the sessions through a variety of ways to accommodate different users. They can be via text, phone, or through a video call. TeenCounseling charges a monthly flat rate, and it gives you the ability to cancel the subscription at any time. The platform made its debut online back in 2013 with one clear and simple mission: helping teenagers who need help the most. Of course, TeenCounseling’s goal is not to replace face-to-face interaction but instead, provide an alternative and make it easier for teens to access the help and personal care they deserve and need. TeenCounseling has over 1,000 licensed counselors; they are independent experts who are always eager to assist teenagers that need self-care and help. The therapists will be able to help teenagers cope with a variety of issues, including depression, relationship problems, anger, eating disorders, bullying, anxiety, stress, and depression. The primary goal is to help them become more successful in their coping skills by providing access to resources that will provide support and guidance. Visit TeenCounseling.com

How to Sign Up:

TeenCounseling has a simple and straightforward sign-up process. As soon as you open the website, you will see that it will ask you if you are a teen or a parent. The site offers different paths to both teens and parents. The platform is simple to navigate and user-friendly. The first thing you will have to do after that is going through a questionnaire. For example, if you are the teen, it will include the following questions:

  • What is your gender?
  • How old are you?
  • What are the issues you are facing (depression, anxiety, addiction, phobias, etc.…)?
  • Have you ever been to therapy before visiting TeenCounseling?
  • How do you rate the relation you have with your parents?
  • Have you ever had suicidal thoughts?
  • Do you go to school currently?
  • Who do you live with now (both parents, one parent, and split custody)?
  • What country do you live in now?

The questionnaire you will fill will provide TeenCounseling with an anonymous and general background about you. It will then use this knowledge to be able to match you with the therapist that is most suitable for you. After finishing the questionnaire, the website will take you to the page where you can continue the sign-up process. You will include some basic contact info such as your email, first name or nickname, and password. You can also pick to sign up using your Facebook account. Last but not least, the website will direct you to the secured payment page where you can enter the payment details. Once that is done, you or your teen child will be paired with a therapist to start getting the therapy and help that is needed. Visit TeenCounseling.com

About TeenCounseling Counselors/Therapists:

Through TeenCounseling, you will be able to tap into a network of more than 1000 counselor. The network consists only of accredited, experienced, and licensed therapists. They specialize in teens, and they can help with a wide array of issues that include trauma, bullying, anxiety, rage, and much more. If you suffer from any problems that are not listed on the website, you can still reach out to the therapists and seek their help. With TeenCounseling, you are guaranteed the same quality and professionalism that you would expect from an office-based counselor. The team at TeenCounseling includes Psychologists (Ph.D./Psy.D), Marriage and Family Therapists (LMFT), Professional Counselors (LPC), and Clinical Social Workers (LCSW). All counselors have a Doctoral Degree or a master’s degree in their field, and they have the needed license by their state’s professional board. They also successfully completed the required training, exams, supervised practice, and education. At any time, as a parent, you can change the therapist treating your child if you are not happy with the result or have any concerns. Visit TeenCounseling.com

How it Works:

TeenCounseling is simple, straightforward, and enables you to get the help you need quickly. In only four steps, you will be able to get the help you need for your beloved teen. These steps are:

  • Fill up the questionnaire and provide some information about your situation and case
  • You will be matched with a therapist who specializes in teens
  • As a parent, you will discuss the issues with the therapist first and approve him for your child, and then they can start talking.
  • The child can use the app to contact the therapist via text, phone call, or video calls.

After you finish the sign-up process and go through the questionnaire, the website will match you with a licensed and board-certified counselor. The match will depend on the information you have provided to the platform; therefore, it is essential to be as accurate as you possibly can, so you can get the best match. You should not have any concerns about your security or privacy, as the platform runs on a secure HIPPA-compliant system. You will have access to the account and all its communication platforms by logging on to their website. Once you log in to the TeenCounseling platform, you will be able to enter the easy-to-use and private counseling room. The rooms follow the same structure, such as Skype or Google Chat, so you can easily find your way around them. TeenCounseling is all about ease of use; therefore all of the communication methods, including live chat, text messaging, phone calls, and video calls are extremely easy to use, even for those who are not tech-savvy. There is a dedicated room for the parents and a room for the teen. They are a private and secure place for communication with the counselor. You will be able to exchange texts with the counselor at any time. The room is open 24/7, and the counselor will get back to you as soon as possible, according to his/her schedule. As soon as you receive a reply, you will receive a notification via email. There are common rooms where the parent and the teen can talk to the counselor together. Visit TeenCounseling.com


TeenCounseling takes privacy seriously. Therefore, it takes a massive number of precautions to ensure the utmost privacy, confidentiality, and safety. The platform utilizes the world-leading encryption system, which is SSL. That is not all, as the messages between you and the therapist are encrypted even more with bank-level 256-bit encryption. The counselors on the platforms are all state-certified, which is why they are subject to strict privacy laws. It includes the HIPAA, the Health Insurance Probability, and Accountability Act. Since TeenCounseling does not work with insurance companies, all your health and medical information are private and not shared with third parties. The platform also does not share your personal phone number with anyone, even the therapist. If you request a phone call session, it is done through the platform. Whenever you talk with the counselor, all the information remains entirely private, even from your parents. In addition, parents will not have access to the private counseling room, as it is meant to be a safe space, just for the teenager. There are separate rooms for teens and parents if they need to discuss something all together with the counselor. On the other hand, TeenCounseling, like any law-abiding firm, must cooperate with law enforcement officials to comply with the law. So, they may disclose information when required to do so by the law. They can also act and disclose information in some instances, such as:

  • If you are planning to cause harm to other people
  • If you provide information about someone who is being neglected or abused
  • If you have serious suicidal thoughts

The platform showcases these exceptions at its Privacy Policy page, so all users know in which cases TeenCounseling will be obligated to share their information. Visit TeenCounseling.com

TeenCounseling Cost and Pricing:

The pricing of counseling at TeenCounseling is based on a flat membership fee. The membership covers both the online platform’s usage and unlimited counseling for you and your teen child. The online platform is not only convenient and easy, as it costs much less than face-to-face therapy sessions. While face-to-face sessions can cost anywhere between $150 and $300 (around $1000 per month), TeenCounseling’s cost varies between $45 and $65 per week. There are two plans available at TeenCounseling. Option One: The first option costs $45 per week, which is billed at $180 every month. It includes unlimited text-based counseling with your therapist. There is the option of having a live therapy session with the therapist, which comes at an additional cost of $25 per session. Option Two: The second option costs $65 per week, which is billed at $260 monthly. It also includes unlimited text-based counseling but comes with four live sessions each month. Teen Counseling accepts a wide variety of credit cards as payment options and other options such as PayPal. You can also cancel the membership if you feel that it does not provide you with the help you are seeking, although we seriously doubt that this will ever happen. Visit TeenCounseling.com

About Kasia Ciszewski 31 Articles
Kasia is a licensed professional counselor servicing the Charleston area. She helps individuals heal, better understand their emotions, energize & become more aware of their inner strength. She specializes in helping teens, adults and seniors and has been able to regularly achieve impressive results for her client's throughout South Carolina.

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